EXIN ITIL Foundation Trainings and Exams Certification in india

Course Description

ITIL® is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. ITIL® is a registered trade mark of AXELOS Limited. The official ITIL® qualification scheme describes two streams, the Service Lifecycle Stream and the Service Capability stream. The Service Lifecycle stream focuses on ITIL practices within the Service Lifecycle context.
The prime focus is the Lifecycle itself as well as the process and practice elements used within it. The Service Capability stream is for those who wish to obtain an in depth understanding of ITIL® processes and roles. Attention to the Service Lifecycle is illustrated as part of the curriculum but the primary focus is the on the process activities, execution and use throughout the Service Lifecycle.

Trainings provided

ITIL Foundation:


ITIL® Foundation course synopsis

The purpose of the ITIL® 2011 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:

Service Management as a practice (Comprehension)

Service Lifecycle (Comprehension)

Key Principles and Models (Comprehension)

Generic Concepts (Awareness)

Selected Processes (Awareness)

Selected Roles (Awareness)

Selected Functions (Awareness)

Technology and Architecture (Awareness)

ITIL Qualification scheme (Awareness)


ITIL® LifeCycle Stream:


ITIL® Service Strategy

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

Service Strategy Principles

Defining services and market spaces

Conducting Strategic Assessments

Financial Management

Service Portfolio Management

Managing demand

Driving strategy through the Service Lifecycle

Understanding Critical Success Factors and Risks



ITIL® Capability Stream


ITIL® Release, Control and Validation

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

Change management

Service release and deployment management

Service validation and testing

Service asset and configuration management

Knowledge management

Request fulfilment

Service Evaluation

ITIL® Operational Support and Analysis

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:

Event Management

Incident management

Problem Management

Request fulfilment

Access Management


These courses prepares candidates to understand the ITIL® Foundation and intermediate modules and prepare them to take the ITIL® Managing Across the Lifecycle Intermediate exam as well as providing valuable knowledge that can be implemented in the workplace. These certifications will focus on the knowledge required to implement and manage the necessary skills associated with the use of the Service Lifecycle in the Industry.

Who should attend


IT owners

Business owners

IT Specialists

Technical support

Management people

ITIL implementors

You will learn


How to achieve business value with people, process and function

Challenges, Critical Success Factors and risks to service management

Risk Management

Lifecycle project assessment

Management of strategic change

Understanding complementary industry guidance

Exams conducted


ITIL® Foundation 2011

ITIL® Intermediate

Exin Cloud

Lean IT Association

Ethical Hacking

Certification In Openstack Software

ITSM 20k

Secure Program

M_O_F®

Agile Scrum

Green IT

Information Security

Lean IT Foundation

Business Information Management

Application Management & Many More



Company

Training

Services

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